These
motivational theories are answering the questions that why a type of job
motives and satisfies the employee as compared with another job. An
organization’s managers should comprehend the motivational elements of their
every employee as the motivated employee can be performed better than the
non-motivated employee in an organization. There are many theories related to
motivations which can be more helpful for understanding the motivations of the employee.
Such as: (Salanova & Kirmanen, 2010)
- Maslow’s Needs Hierarchy
Figure 1 - Maslow’s Needs Hierarchy
Abraham
Maslow has introduced this theory where the main needs of the human are
categorized into 5 types with the hierarchal order. Based on Maslow, each
person is trying to satisfy those organized needs with a certain order that
means 1st fulfill the lower level needs, hence it will consider the following
upper-level needs. (Miller & Rose, 2009)
- Physiological needs (food, water and shelter)
- Security and Safety needs ( protect from theft and deprivation)
- Social needs (affections, belonging, love and friendships)
- Ego Needs (achievements, freedom, independence, recognition, self-esteem and status)
- Self-Actualization needs (realizing the whole potential regarding one’s self)
This theory is
providing the 3 major contributions such as: (Burton, 2012)
01-
The needs'
influential categories has identified by Maslow which is very helpful to the
manager of an organization for utilizing them as the positive reinforcement.
02-
2 normal need
levels have found that can be higher-level need & lower level need as well
as it should first satisfy the lower-level need.
03-
This theory is
presenting the self-actualization of seven personal growth’s importance
for the organization’s manager.
- Theory of Existence Relatedness Growth (ERG Theory)
Alderfer has
introduced the theory where the human's 3 major needs are mentioned. Such as
- Existence need
- Relatedness need
- Growth need
Figure 2 - ERG Theory
Existence need
has a resemblance with their physiological need as well as some elements in the
security need of the Maslow’s hierarchy of needs theory. Then relatedness can
be satisfied by personal interaction with other persons such as self esteems
from other person & prestige etc. Then the growth need can be the same as self-esteem
and self-actualization need to be indicated in Maslow's theory. (Miller & Rose, 2009)
- McGregor’s X & Y Theory
Figure 3 - McGregor’s X & Y Theory
McGregor has
introduced this theory where Theory-X and Theory-Y has described. Theory-X has explained that the organization’s employees can be lazy as well as they
cannot be not interested on those jobs hence they must be stimulated for
performing those duties. At the same time, Theory-Y has shown the opposite sides where the organization's employees can be
creative, complex and mature which can be interested for performing those jobs.
The McGregor has explained that their employees are showing that ingenuity and talents in those works when employees have placed in the right circumstance. (Salanova
& Kirmanen, 2010) Moreover, the employees will be given some freedom for
enhancing that talent & hence they are having the choice to select the
method to accomplish those tasks which are ultimately accomplishing the
organizational goals. The theory is explained that employees’ needs must be
aligned with the organization’s needs by their manager hence the employees will
be able to do better performances through regulating those own actions. (Burton,
2012)
- Expectancy Theory
This theory
explains that the employees are motivated for exercising a certain level of
effort in 3 basic things such as: (Burton, 2012)
- Expectancy
- Instrumentality
- Valance
Motivation=E x I x V.
Figure 4 - Expectancy Theory
“E” can be the
employees’ expectancy where the performances are resulted from their effort.
“I” can be the relationships that can be perceived between received rewards and
standard performances. “V” can be the award's value that can be perceived by
their employees.
- Reinforcement Theory
The Thorndike
has created this theory where behaviours that leading toward the positive
result can be again repeated in the future. That behaviour law is promoting the
investigations on the positive consequences’ results that are motivating the
behaviours & can be known as reinforcing. In the organization, the
employees’ actions can be attempted for motivating. The 4 basic consequences
can be related to employees’ behaviour for encouraging or discouraging such as:
(Miller & Rose, 2009)
Figure 5 - Reinforcement Theory
- Positive Reinforcements: Recommendation letter, compliment, pay increase, positive performance evaluation
- Negative Reinforcements: Threatening memo
- Punishments: assign the unpleasant tasks, shout out employees, and send back without payment
- Extinctions: No compliments, no thanks for effective performances, the impossible accomplishment of the goal.
- Herzberg’s Two Factors Approach
Maslow's theory
is organized as 2 categories in this theory such as lower and higher-level needs.
However, the employees are motivated if given the opportunities for fulfilling
those higher-level needs (ego & self-actualization). Herzberg said
that lower-level need can be quite varied motivation than higher-level need
& creating the negative effects when this lower-level need is being used as
the employees’ motivational tools due to this need can be quickly satisfied. (Salanova & Kirmanen, 2010)
Figure 6 - Herzberg’s Two Factors
Approach
- McClelland Theory:
Figure 7 - McClelland Theory:
McClelland
stated that the need for powers; affiliations and achievements can be more
significant. Thematic Appreciation Tests are used for stating the need for
powers, affiliations and achievements in individuals. The individual who has
more achievement needs can be motivated more for performing a challengeable
task and goals & preferring less for accomplishing the task that has less
chance to success. The individual who has more power need like to take the
persuasion related job. While Individuals who posse the higher affiliation need
can be motivated through develop a strong and warm relationship. (Miller &
Rose, 2009)
References
Ahmad, S., Mukaddes, A. M.,
Rashed, C. A., & Samad, M. A. (2010). Implementation of motivation - Theory
in apparel industry. International Journal of Logistics and Supply Chain
Management
Burton, K., (2012), Management
and Motivation theories. In: Manage and
motivation, Jones and Barlette Publisher
Miller, W. R., & Rose, G. S.
(2009). Toward a theory of motivational
interviewing. American
Psychologist, 64, 52
Salanova, A., & Kirmanen, S.
(2010). Employee Satisfaction and Work Motivation – Research in Prisma Mikkeli.
Mikkeli University.
Wan, H. L. (2009). Employee
Loyalty at the Workplace: The Impact of Japanese Style of Human Resource
Management”,. International Journal of Applied HRM
Yudhvir, M. & Sunita, M., (2012),
Employee’s Motivation: Theories an Perspectives. Vol.1 (Issue 2,).
McGregor's work was based on Maslow's Hierarchy of Needs, and he proposed that Theory X only filled lower-order needs, whereas Theory Y fulfilled higher-order needs. The problem with Theory X then is that, according to Maslow, once a lower order need is satisfied there is no longer a need.
ReplyDeleteYou have mentioned most popular theories in your view.There are fresher ideas like Adam’s Equity Theory and Dec & Ryan’s Self Determination Theory which are perhaps more appropriate to today’s work situations. In fact employees are most motivated, highly productive, driven and do their best work when they make daily progress towards a meaningful goal. Doesn’t that make more sense?
ReplyDeleteHowever, Maslow's hierarchy of needs has published in 1943, but after the 77 years later still comply with current world. he has demonstrate the human's ultimate needs of living. at the same time reinforcement theory has severally using in the organisations.
ReplyDelete